TERMS & CONDITIONS

PRIVACY POLICY

Your information is strictly confidential and will never be shared or sold for any reason, ensuring your privacy and trust are upheld with every transaction.

SHIPPING INFORMATION

Please reserve up to 4 weeks for the creation of all items unless indicated otherwise. The manufacturing process begins once the store concludes its operations, which is usually after one week. You will be notified with a shipping confirmation once your order is on its way. Expect your purchase to reach you within 3-5 days of dispatch.

INTERNATIONAL SHIPPING

When ordering from abroad, be aware that additional duties and taxes may apply. These charges are the buyer's responsibility and are beyond our influence. International deliveries should arrive in 10-15 days post-dispatch.

RETURN AND REFUND GUIDELINES

Our policy is firm on not accepting returns, altering sizes post-dispatch or post pre-order closure, nor providing refunds. All transactions are definitive and binding.

PACKAGE RESPONSIBILITY

We disclaim responsibility for parcels that are lost, stolen, or damaged during transit. It is the buyer's duty to assume responsibility upon making the purchase. For assistance with any missing parcels, contact USPS or your respective local courier service to initiate a search or to report a missing parcel.

ADDRESS ACCURACY

The onus is on the customer to provide a correct shipping address. We are not liable for any issues that arise from incorrect address details. Changes to your address are permissible only before your order has been dispatched. Should a delivery fail due to an address error, the customer will incur the costs to have the item resent.